Privacy Policy
Last Updated: December 14, 2025
At Lynnway Counseling, your privacy is a priority. We understand that your mental health is a deeply personal matter, and we are committed to protecting the information you share with us through our website.
This Privacy Policy outlines what information we collect, how we use it, and the steps we take to safeguard your data.
1. Information We Collect
We collect information that you voluntarily provide to us via our website forms, as well as automated technical data.
A. Personal Information
When you use our “Contact Us” or “Schedule Appointment” forms, we may collect:
- Name
- Phone Number
- Email Address
- Reason for Appointment (e.g., Anxiety, Depression, etc.)
B. Automated Data (Cookies & Analytics)
Like most websites, we may use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our site. This data is anonymized and may include:
- IP Address
- Browser Type
- Pages visited and time spent on the site
2. How We Use Your Information
We use the information you provide solely for the purpose of operating our practice and providing care. Specifically:
- To schedule or confirm appointments.
- To check insurance benefits (if you provide that information).
- To respond to your inquiries regarding our services.
- To improve our website functionality.
We strictly do not sell, rent, or trade your personal information to third parties.
3. HIPAA and Confidentiality
As a mental health practice, we adhere to the standards of the Health Insurance Portability and Accountability Act (HIPAA).
While our website utilizes Secure Socket Layer (SSL) encryption to protect data during transmission, please be aware that standard email and web forms are not 100% secure. We recommend that you do not share sensitive clinical details (such as detailed trauma history) via the website contact form. Please reserve those details for your secure intake forms or in-person sessions.
4. Third-Party Services
Our website may contain links to third-party services, such as:
- Client Portals: We use secure third-party platforms (e.g., SimplePractice, ClientSecure) for patient portals and intake forms. When you click these links, you will be taken to a secure external site governed by their own privacy policies.
- Google Maps: For location and directions.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Our website is secured with HTTPS/SSL certification, which encrypts the connection between your browser and our server.
6. Your Rights
You have the right to:
- Request to see what personal data we hold about you.
- Request that we correct or delete your data (subject to legal medical record retention laws).
- Opt-out of future communications.
7. Contact Us
If you have any questions regarding this privacy policy, you may contact us using the information below:
Lynnway Counseling215 6th Ave. S, Suite 33
Clinton, IA 52732
563-221-2183
katheefoxan@lynnwaycounseling.com